Notice history

October 2026

No notices reported this month

September 2026

[Apps & API] Issue with media delivery in certain regions

Degraded performanceResolvedAPI, Web app, iOS appStarted September 21, 2026 at 12:07 PM UTCLasted 3 hours

August 2026

No notices reported this month

July 2026

Technical issue with user authentication

Major outageResolvedWeb app, iOS appStarted July 24, 2026 at 11:10 AM UTCLasted 10 minutes

Long generation times

Degraded performanceResolvedVirtual Try-On, Image generationStarted July 24, 2026 at 8:15 AM UTCLasted 2 hours and 35 minutes

[App & API] Heavy load on Image to Video

Degraded performanceResolvedVideo generationStarted July 22, 2026 at 7:28 AM UTCLasted 3 hours and 33 minutes

[App & API] Increased generation latency for several endpoints

Degraded performanceResolvedVirtual Try-On, Image generationStarted July 17, 2026 at 3:24 PM UTCLasted 50 minutes

[App & API] Heavy load on servers

Degraded performanceResolvedVirtual Try-On, Image generation, Video generationStarted July 10, 2026 at 6:22 AM UTCLasted 5 hours and 49 minutes

June 2026

[App & API] Increased timeouts for Image to Video

Partial outageResolvedVideo generationStarted June 30, 2026 at 8:57 AM UTCLasted 41 minutes

[App & API] Technical issue with Face Reference & Face Swap

Partial outageResolvedImage generationStarted June 23, 2026 at 9:38 AM UTCLasted 41 minutes

[App & API] Increased error rate for generations using "Face Reference"

Degraded performanceResolvedImage generationStarted June 8, 2026 at 9:25 AM UTCLasted 2 hours and 19 minutes

[App & API] Service degradation: Increased load may result in delayed generations or occasional timeout errors.

Major outageResolvedVirtual Try-On, Image generation, Video generationStarted June 5, 2026 at 8:58 AM UTCLasted 2 hours and 28 minutes

[App & API] High error rate from several endpoints

Major outageResolvedImage generationStarted June 3, 2026 at 8:56 AM UTCLasted 2 hours and 41 minutes

[App & API] Service down due to technical issue

Major outageResolvedAPI, Web appStarted June 2, 2026 at 6:15 PM UTCLasted 8 minutes

[API] Slow processing and request timeouts in tryon-v1.6

Degraded performanceResolvedVirtual Try-OnStarted June 2, 2026 at 4:26 PM UTCLasted 1 hour and 58 minutes

May 2026

[App & API] Increased error rate for generations using "Face Reference"

Degraded performanceResolvedImage generationStarted May 25, 2026 at 6:36 AM UTCLasted 2 hours and 13 minutes

Slower processing times and possible request timeouts in Try-On v1.6

Degraded performanceResolvedVirtual Try-OnStarted May 7, 2026 at 4:29 PM UTCLasted 1 hour and 19 minutes

April 2026

[App & API] Infrastructure Upgrade

Under maintenanceResolvedAPI, Web appStarted April 25, 2026 at 7:57 AM UTCLasted 2 minutes

[API, Try-On v1.6] Technical failure in `auto` modes

Partial outageResolvedVirtual Try-OnStarted April 20, 2026 at 3:49 PM UTCLasted 5 hours and 54 minutes

[App & API] Services are down

Major outageResolvedAPI, Web appStarted April 8, 2026 at 7:02 AM UTCLasted 2 hours and 35 minutes

[App & API] Heavy load on 'Mode: Quality'

Degraded performanceResolvedImage generationStarted April 3, 2026 at 9:46 AM UTCLasted 3 hours and 8 minutes

March 2026

[App & API] Long processing times

Degraded performanceResolvedVirtual Try-On, Image generation, Video generationStarted March 31, 2026 at 8:43 AM UTCLasted 2 hours and 53 minutes

[App & API] Experiencing technical issues. Services may be temporarily unavailable.

Degraded performanceResolvedAPI, Web appStarted March 27, 2026 at 12:38 PM UTCLasted 17 minutes

[App & API] Experiencing technical issues. Services may be temporarily unavailable.

Major outageResolvedAPI, Web appStarted March 27, 2026 at 9:51 AM UTCLasted 59 minutes

[App & API] Try-On and Balanced 4K workflows are under heavy load

Major outageResolvedVirtual Try-On, Image generationStarted March 11, 2026 at 8:10 PM UTCLasted 2 hours and 39 minutes

Virtual Try On v1.5 and v1.6 API endpoints are down

Major outageResolvedVirtual Try-OnStarted March 6, 2026 at 2:09 PM UTCLasted 2 hours and 18 minutes

February 2026

Heavy Load on Services

Major outageResolvedVirtual Try-On, Image generation, Video generationStarted February 25, 2026 at 6:44 PM UTCLasted 2 hours and 8 minutes

Irregular wait times for all tool requests

Degraded performanceResolvedVirtual Try-On, Image generation, Video generationStarted February 12, 2026 at 7:35 PM UTCLasted 20 minutes

[App] Try-On and Balanced 4K workflows are under heavy load

Degraded performanceResolvedVirtual Try-On, Image generationStarted February 11, 2026 at 3:20 PM UTCLasted 1 hour and 39 minutes

January 2026

[App] Try-On and Balanced 4K workflows are under heavy load

Degraded performanceResolvedVirtual Try-On, Image generationStarted January 21, 2026 at 3:08 PM UTCLasted 4 hours and 55 minutes

December 2025

Authentication Issue

Degraded performanceResolvedWeb appStarted December 17, 2025 at 9:37 PM UTCLasted 28 minutes

Performance Advisory: Try On and Balanced 4K generations are currently under heavy load.

Degraded performanceResolvedVirtual Try-On, Image generationStarted December 11, 2025 at 9:47 AM UTCLasted 44 minutes

Performance Advisory: Try On and Balanced 4K generations are currently under heavy load.

Degraded performanceResolvedVirtual Try-On, Image generationStarted December 10, 2025 at 2:21 PM UTCLasted 1 hour and 35 minutes

Heavy Load on Services

Partial outageResolvedImage generationStarted December 10, 2025 at 10:47 AM UTCLasted 2 hours and 8 minutes

Service is down due to outage in Cloudflare

Major outageResolvedAPI, Web appStarted December 5, 2025 at 9:05 AM UTCLasted 17 minutes

November 2025

App and API down due to authorization issues

Major outageResolvedAPI, Web appStarted November 24, 2025 at 8:30 AM UTCLasted 30 minutes

Server under heavy load; Long queues for some features

Major outageResolvedImage generationStarted November 18, 2025 at 9:30 PM UTCLasted 29 minutes

Issues with Cloudflare affecting our app and API

Major outageResolvedAPI, Web appStarted November 18, 2025 at 12:31 PM UTCLasted 2 hours and 20 minutes

October 2025

Face Reference features are down

Partial outageResolvedImage generationStarted October 29, 2025 at 4:46 PM UTCLasted 23 minutes

FASHN v1.5 Endpoint is Down

Partial outageResolvedVirtual Try-OnStarted October 27, 2025 at 9:35 AM UTCLasted 34 minutes

App is down

Major outageResolvedWeb appStarted October 20, 2025 at 8:00 AM UTCLasted 3 hours and 41 minutes

Service is down

Major outageResolvedVirtual Try-On, Image generation, Video generationStarted October 10, 2025 at 7:39 PM UTCLasted 15 minutes

September 2025

Server under heavy load; Long queues for some features

Partial outageResolvedImage generationStarted September 30, 2025 at 12:57 PM UTCLasted 1 hour and 30 minutes

Long queues and request failures from 3rd party processor

Partial outageResolvedImage generationStarted September 29, 2025 at 6:05 PM UTCLasted 43 minutes

FASHN endpoints are down due to server outage

Major outageResolvedVirtual Try-On, Image generation, Video generationStarted September 23, 2025 at 7:48 PM UTCLasted 17 minutes

Product-to-Model [API & App] and Edit [App] down

Partial outageResolvedImage generationStarted September 9, 2025 at 7:04 PM UTCLasted 21 minutes

Heavy load on Product-to-Model [App & API] and Edit [App]

Partial outageResolvedImage generationStarted September 4, 2025 at 1:39 PM UTCLasted 1 hour and 19 minutes

Degraded Performance for Product-to-Model [App & API] and Edit [App Only]

Degraded performanceResolvedImage generationStarted September 3, 2025 at 3:40 PM UTCLasted 29 minutes

August 2025

App and API down

Major outageResolvedAPI, Web appStarted August 28, 2025 at 9:52 AM UTCLasted 55 minutes

`return_base64: true` not returning the base64-encoded outputs

Partial outageResolvedAPIStarted August 7, 2025 at 12:57 PM UTCLasted 26 minutes

July 2025

No notices reported this month

May 2025

No notices reported this month

March 2025

One faulty GPU worker failed to process requests

Partial outageResolvedVirtual Try-OnStarted March 28, 2025 at 5:01 PM UTCLasted 8 hours and 9 minutes

Faulty worker in nightly/experimental endpoint

Partial outageResolvedVirtual Try-OnStarted March 27, 2025 at 8:05 PM UTCLasted 9 minutes

October 2026

September 2026

August 2026

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February 2026

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December 2025

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March 2025