Long queues and request failures from 3rd party processor

Updates

1. Resolved September 29, 2025 at 6:48 PM UTC

   This incident has been resolved.

2. Monitoring September 29, 2025 at 6:39 PM UTC

   Error rate is starting to improve. Monitoring until it returns to normal levels.

   

3. Identified September 29, 2025 at 6:05 PM UTC

   We’re currently experiencing an outage with Google’s Gemini API, which some of our services depend on. As a result, certain requests are failing. We’re actively monitoring the situation and will provide updates as soon as we have an estimated time for resolution.