Slower processing times and possible request timeouts in Try-On v1.6

Degraded performanceResolvedVirtual Try-OnStarted May 7, 2026 at 4:29 PM UTCLasted 1 hour and 19 minutes

Resolved May 7, 2026 at 5:48 PM UTC
This incident has been resolved.
Identified May 7, 2026 at 4:29 PM UTC
Degraded availability in services supporting the Try-On v1.6 pipeline are causing longer than usual processing times. We are working on adding alternative providers as fallbacks to fix the issue and also make it more reliable for the future.

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