App and API down

Major outageResolvedAPI, Web appStarted Lasted 55 minutes

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring Operational

    All services returned to normal function.
    The issue seems to be related Cloudflare, a service that is hosting our app and serving our API.
    We set the status to "Operational" but still monitoring the situation to make sure it's stable.

    image (9).png

  3. Monitoring

    API post request works.
    STATUS polling times out.

  4. Monitoring

    Issue isolated just to app.
    API should function normally.

  5. Identified

    Due to a problem with Cloudflare, our services hosted through them are unavailable. We're working on fixing this promptly.